Community Interpreting Services (CIS) is WIDHH’s own interpreter booking service for appointments in the community. WIDHH’s CIS interpreters work in a variety of settings such as schools, courts, workplaces, and businesses. Whether it is a meeting, conference, job interview, or legal proceeding, WIDHH is committed to promoting full understanding for non-hearing and hearing parties in critical and often stressful situations. All of our interpreters are qualified and registered with WAVLI (West Coast Association of Visual Language Interpreters).
CIS can provide an interpreter for all appointments in the community such as:
CIS also provides a free drop-in service that enables Deaf and Hard of Hearing individuals to access to automated telephone systems and individualized translation services for documents in written English.
WIDHH has also partnered with the RCMP and the Vancouver Police Department to provide Police Interpreting Services for law enforcement situations.
If you require an interpreter for a community appointment, CIS services are generally provided on a fee-for-services basis as outlined below:
If you need to cancel an appointment, cancellations must be received by the CIS office 2 business days before the scheduled appointment to avoid being charged the full rate of the interpreting services requested. There are no fees for appointments cancelled with at least 48 hours notice.
CIS strives to meet your needs in community interpreting situations. In order to ensure that your interpreter request is met, we ask that you give us as much notice as possible prior to the date that you require an interpreter. By doing so, you increase the success of obtaining an interpreter at your requested date and time.
When booking an interpreter, you will require the following information:
For more information or to book an interpreter, contact us today!
Jessica Haughton, Community Interpreting Services Booking Coordinator