Our Registered Audiologist/ Hearing Instrument Practitioners (RAUD/RHIP) will help recommend the best hearing aid for you to trial. At the hearing aid evaluation, objective and subjective assessments will be conducted to ensure the aid is fit appropriately for your hearing loss and within safe listening levels. You will also be shown how to properly use and care for hearing aids. You have at least a 2 month trial period (that is extendable) to test your hearing aid in your personal listening environments.

Over the trial period, you will likely need to see your WIDHH Audiologist several times for adjustment and review. It is recommended that you not plan any significant out of town travel during this time so that you will be able attend your appointments.

Following a satisfactory trial, you may return to WIDHH at any time for further adjustment and follow-up as needed. Hearing aids are dispensed with either a two or three year warranty, with a one to two year loss and damage warranty, depending on the brand and style. During the warranty period, there is no charge for standard repair and maintenance services. You may also access our Drop In Services program, a free service for our WIDHH clients.

If after the trial period, you are not obtaining satisfactory benefit with your hearing aids, you can exchange your hearing aid(s) to begin a new trial with new hearing aids, or you may return them for a refund, less testing fees.

Be aware that fitting hearing aids may take several weeks and may require several visits to the clinic before you are satisfied. Do not 'give up' on hearing aids even if you are not satisfied with them immediately. Our WIDHH Audiologists will help guide you through this process as effectively as possible.