Many Deaf individuals rely on Sign Language as their primary mode of communication.

Professional Sign Language Interpreters provides persons who are Deaf or Deafblind greater access to communication. Interpreters bridge the communication barrier by conveying the purpose, tone and spirit of the message between individuals who do not share a common language.
 

Yes. Our Interpreters are Certified and required to follow a strict Code of Ethics as adopted by the Association of Visual Language Interpreters of Canada (AVLIC) http://www.avlic.ca/index.php.
 

There is no charge for any Medical Interpreting Service appointments covered by Medical Service Plan (MSP) for a Deaf individual and their families.

Community Interpreting Service appointments rate is $55.00 per hour at a minimum of 2 hours. Please enquire about funding options/ sources.
 

Two (2) weeks notice is required to book an interpreter.

However we will accept last minute requests, but can not guarantee that we will have an interpreter available.
 

Interpreting services can be arranged by telephone, fax, TTY, e-mail or VideoPhone.

When scheduling an Interpreter, you will be asked to give the following information:

• Date and Time of the appointment
• Estimated length of appointment
• Client’s first and last name
• Specific location information and pertinent information about the situation which will assist the interpreter in preparing for the appointment.
• Billing address and Phone number
• Contact person

Yes, you can state your preference for an Interpreter. We will do our best to accommodate your request.

It will depend on the availability of the interpreter and if the Interpreter is registered to work with us.
 

For appointments that entail more than 1.5 hours of consistent interpreting, 2 interpreters are required. Of course, the details of each assignment will determine how many interpreters are needed.
 

Deaf Interpreters are skilled at communicating information to Deaf individuals and they usually work together with hearing ASL Interpreters.

Sometimes a Deaf individual is unable to understand a regular hearing ASL Interpreter, due to various reasons:

• Not having an adequate base in ASL or American based version
• Not being able to see well
   

Interpreting for Deafblind individuals involves a tactical form of Sign Language that allows a Deafblind individual to feel the Interpreter's hands.
 

An Oral Interpreter will silently mouth speech for a non-signing Deaf consumer. An Oral Interpreter may also use facial expressions and gestures to enhance their mouthed speech.

This service benefits non-signing Deaf and Hard of Hearing individuals who read lips.